Case Studies & Expertise Zone

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Visit this Zone to hear about real word examples of project implementation and insights from leading project management experts.

All attendees are eligible to attend these FREE presentation sessions which will be delivered from open zones within the exhibition hall.


Organisations are finding a number of similar traits in their programmes;

  •  They experience schedule delay and cost challenges
  •  Complexity is increasing along with the amount of available data
  •  Stakeholder tolerance is reducing with stronger incentives or stringent penalties
  •  Technology is underutilised by leaders to understand their programmes

We’ve worked with a number of organisations to deliver better insights, greater control and optimised performance in their programmes by addressing the building blocks of a high performing team and integrating performance management across the programme lifecycle.

Combining these elements leads to better delivery performance and increased stakeholder confidence.

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Speaker Bio

Banks spend billions on programmes each year. The volume of change, regulatory impact and limited economic growth has resulted in complex and riskier programmes.

How can we improve the planning phases of programmes in banks to reduce risks and ensure we continuously minimise risks throughout the lifecycle?

This presentation will describe a methodology to de-risk programmes and also explore a theoretical case study exploring the mechanisms to de-risk programmes in banks.

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Speaker Bio

Pindy Bhullar has over 20 year’s experience working in the financial services industry with over 16 years at UBS, one of the largest wealth management banks in the world. She is currently a Director working on Commercial Deals for UBS Investment Bank. She has experience of managing global technology implementations, transformational change, strategy and process based programmes. Pindy is passionate about programme management and has recently completed the MSc in Major Programme Management at Saïd Business School, University of Oxford and received a distinction in her thesis.

The pace of change is accelerating, creating uncertainty for all involved. Many organisations operate in a volatile environment where instead of “business as usual”, “change as usual” thrives.

Novare Consulting have supported many organisations to deliver successful change; Chris will use this experience to explain how we support teams to become more effective and engaging when delivering change.

Chris will provide a practical change management toolkit for empowering teams to deliver and embed change. He will describe how Agile supports empowerment and stakeholder engagement enabling teams to overcome resistance, collaborate with stakeholders and embed sustainable change.

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Speaker Bio

Chris is a co-founder and Director of Novare Consulting, which was set up in 2002 to provide project management training and consultancy services to clients. WE are accredited to deliver PRINCE2, PMI and APM qualifications in addition to being an AXELOS Accredited Consultancy Partner able to deliver P3M3 Assessments.

As a result of his background and experience working for large consultancies delivering projects and programmes, Chris works closely with clients to deliver change programmes, such as developing and implementing a PPM Function across 3 continents for a leading aerospace plc.

If disruptive change is now the norm, how can your organisation be agile enough to stay ahead of the game? A critical enabler of change agility is organisational change capability. Two key questions for today’s leaders are – Do we have the organisational capability to successfully manage continual change? What are the consequences to our business performance if we don’t?

Fiona’s presentation will consider; what do we mean by organisational change capability, why is it important to our success and how do we develop it?


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Speaker Bio

Fiona has over 20 years’ experience in the corporate learning environment delivering and developing training around change, for both the soft skills required for change in the 21st century and the hard technical skills of project and programme management.  She is an experienced workshop facilitator and coach, focused on developing individual’s leadership capabilities.

During her career she has held a number of senior management positions and worked within a variety of industries. She is an experienced communicator and has spoken at global conferences and facilitated events such as global HR strategy workshops for multi-national organisations.

Her success in developing individuals at all levels, and across more than 25 countries world-wide, comes from her professional, interactive and entertaining style of delivery;  providing an effective, rewarding and enjoyable learning experience. Fiona delights in generating purposeful conversation in facilitated workshops enabling simplicity, clarity and commitment to change.


Quiet on the set. Lights, Camera, Action!” The script is done, the scene is set, now you just need the perfect cast and crew. The future of work isn’t going to be a monolithic slog, but rather a Hollywood-style where knowledge workers (actors) come together and perform their part and then move on to do the next film. Why? Recent research shows that in the next few years, the millennial generation of rising stars will be the majority of the workforce requiring a different style of working, one that’s flexible and rewarding. They want to be stars!

This new way of working not only requires a different approach, it requires that each individual be a personal innovator – a Star. This session will provide first-hand examples from Cisco, Jet Blue and Workfront, plus tips and tricks on how you can be a star on your next project and take your walk down the red carpet. “That’s a wrap!”

Speaker Bio

As Vice President, EMEA at Workfront, Richard is responsible for overseeing Business Development in EMEA. Richard’s unique and diverse background allows him to assist organisations make their work matter and allow them to do their best work, faster. With over 20 years of experience in the technology industry, Richard has worked in a variety of senior roles, including Marketing, Product Management, and Engineering.

Project delivery often requires the contracting of other organisations to undertake specialist work, or provide essential goods and services. It is therefore vital to be able to define carefully what it is you need from your partners, to know how to select them and how to manage them.

This presentation will provide an overview of the contracting process and will show how the APM Contracts and Procurement Guide can help you through each of its stages. Bring along your specific questions for guidance during the Q&A session!

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Speaker Bio

Dr Jon Broome is the managing consultant of Leading Edge Projects Consulting Ltd and has been Chair of the APM Contracts & Procurement SIG for some time. He is the co-editor of the Contracts & Procurement Guide. He consults internationally on contract strategy, drafting contracts and technical requirements, dispute resolution and as an expert witness. While his ‘home’ sector is construction and heavy engineering, it has also included assignments in the IT, aerospace, shipbuilding, energy and defence sectors. While each sector has its nuances, he has found that the principles and processes in the guide hold true regardless of which sector you operate in.

With budgets being squeezed, many organisations are launching cost reduction programmes to deliver cost savings. It is now even more important than before to focus on actually delivering these savings.

David Walton, Managing Director of Bestoutcome, describes some key steps to ensure that your projects actually deliver the savings you need. David describes how you plan, manage and deliver benefits throughout the project lifecycle. He covers benefits probabilities, disbenefits, quality gates and linking milestones to benefits delivery.


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Speaker Bio

David Walton is the founder and Managing Director of Bestoutcome, a Programme and PMO consultancy and PPM tools provider. He has led a number of large-scale transformation programmes and has been involved in project and programme management for over 20 years. His focus is on always focusing on the outcomes of the programme. He has worked both in the private sector and the NHS.

Managing multiple projects with a limited pool of resources can be an exciting ride. Whilst sufficient skills must be available to ensure timely completion of assignments and avoid client disappointment, poor levels of resource utilisation can severely impact operational profits.

Drawing on recent experiences with Lendlease, the international property and infrastructure developer, and CB&I, a leading provider of technology and infrastructure for the energy industry, we will see how project and services organisations can maintain the right balance in a constantly changing environment.

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Speaker Bio

Gordon Petitt is the senior client manager with Innate, the resource management software company. He has more than 10 years’ experience of successfully implementing resource management software across different market sectors.

When making the case for investing in change management are you focusing on  terms and measures that sponsors and senior stakeholders really value?  Does the language you use support or hinder their understanding of the impact  that effective change management can have on business performance, benefits  realisation and ultimately on their return on investment?

Lisa will show how powerful it can be to make a shift in focus and language to gain senior management support for investment in change management, especially when discussing the following:

1)      The impact of change management (or lack of it) on the return on investment of your project/programme

2)      The impact of poorly managed change on business performance

3)      The wider business impact of not managing the change impact of your project/programme


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Speaker Bio

Lisa is an experienced consultant who specialises in organisational transformations and behavioural change.  She has over 20 years’ experience managing strategic projects and programmes in a wide range of UK and international businesses, both public and private sector.  She has also delivered consultancy advice, support and coaching to executive level management in a number of major organisations, including the BBC, Barclaycard, Rio Tinto, and top UK universities.  Clients value Lisa’s warm, open manner and her ability to adapt her style and approach to suit their culture and needs.

They say “projects now and in the future depend on a large and diverse pool of talented professionals”.  But what is meant by diverse?

Research shows that the correlation between HR-style compliance-based diversity – gender, sexual orientation, race, color, age etc. – and the bottom line is patchy at best.

Whilst Cognitive Diversity gets project teams to communicate and gel, solve problems and make decisions, thereby maximizing productivity, creativity and innovation, this session focuses on revealing insights into the differing expertise of men and women in the project lifecycle and the APM Body of Knowledge.

Speaker Bio

Michael Davis has enjoyed a varied career in managing portfolios of projects, programmes and business change, in both the private and public sectors as well as in academia. His mission now is to help others be great project managers.

Michael is the director of Cognitive Diversity Ltd, a master practitioner in NLP, and a performance coach. Cognitive Diversity Ltd. uses the vast resources of a robust, mature, brain-based and results-based technology which has been validated by 2.2 million profiles worldwide in over 20,000 organisations in 45 countries including 90% of Fortune 100 companies.

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