Global Telecoms vs Local Authority – Managing resources in different universes

Are major multinationals so very different from your local County Council?
Are the myths and legends of each true? Learn some of the challenges of each (and how to tackle them!) with a man who has experience of both.

Peter Parfitt, current Digital & Customer Experience Manager for Buckinghamshire County Council, has experience of managing demand and capacity in small, medium and huge organisations, both in private and public sector. He’ll explore some of the differences between them and the importance of having flexible, dynamic systems to accommodate the pressures of each.