The Case for Benefits Management TM

Change is justified by the benefits we expect. However …

Projects commonly fail to deliver the benefits that were used to justify them!

The reasons broadly fall into 4 main categories:

  • Strategic misrepresentation (deliberate fabrication of a business case)
  • Cognitive biases (affecting our ability to be realistic)
  • Failure to make the business changes on which realisation of benefits depend
  • Failure to deliver the project outputs to the right quality, within the expected cost and time

In this session we will show how the Managing Benefits guidance can help us to avoid the twin threats of strategic misrepresentation and cognitive bias.