Why didn’t you tell me? Or why knowledge sharing is so difficult…

Have you ever been concerned about the loss of knowledge and experience when a senior project or programme manager leaves or retires?

In the world of project and change management, where experience trumps process and judgement makes the difference between a successful initiative and a merely well-run one, promoting the sharing of lessons learned has a tremendous payback. BUT, though widely advocated, the reality is lessons are learned and re-learned project by project and project manager by project manager.

This session involves the participants in establishing what needs to be done to get the value from an organisation’s project history by moving from storing experiences to making a story that changes an organisation’s capability.