Program Framework win Best New Cloud Customer award for work with Arup

Microsoft held this year’s EMEA Project Partner Forum in Amsterdam from 9-10 September, taking the opportunity to communicate the IT giant’s latest developments and recognise the successes of partners in the region. Among this year’s winners, Program Framework were presented the award for Best New Cloud Customer by Sajan Parihar, Microsoft Director of Product Management, for their work with design and construction firm Arup.

Partners arrived in the Dutch capital to hear about the future of Microsoft’s popular Project Management tools, network with peers and gain invaluable insights into the future of PPM. At the Netherlands headquarters at Schipol, the conference heard from Microsoft leaders. Compelling business success stories with Microsoft’s range of PPM offerings underscored the value of appropriately deployed Project Management technology.

Success story

Awarding Program Framework for their work with Arup, Microsoft highlighted the innovative and professional deployment of Project Online by the London based project management consultancy.


Arup is an international firm with global offices and colleagues collaborating on a wide portfolio of projects. They therefore required a method of getting colleagues in different locations onto ‘the same page’. With a diverse portfolio, distributed offices and mobile field staff, Arup felt a pressing need for IT systems that are “modern, stable, and available at all times” according to Carolyn Bundey, Manager of Arup’s Global IT Portfolio Management office. “Employees have to be able to access information anytime, anywhere” to achieve project success, and a cloud-based approach offered the flexibility that the firm needed.


Having assessed Arup’s requirements, Program Framework’s specialists went about implementing Microsoft Project Online across the business. Recognising their client’s need for round the clock access to project data, a cloud based platform stood out as the most appropriate solution. Program Framework’s expert consultants drew on their Microsoft Gold competency in PPM to configure the platform with the needs of Arup’s employees worldwide.

Cloud first

Program Framework’s deployment confirms the validity of Microsoft’s mobile first, cloud first approach. As Ms. Bundey emphasises, “our strategy is cloud first wherever possible. With an online project management solution, we can report on projects using live data with a system that ties into other processes, such as service and change management.” This is particularly useful for a firm like Arup. With consultants working on multiple projects in diverse locations, having instant access to the most up to date project information, being able to view where resources are in real time and visualising bottlenecks helps the firm avoid inefficiencies and delays.

A key component of Program Framework’s approach is tailored customer service; their consultants trained Arup employees to take full advantage of Project Online’s capabilities, while providing advice and guidance on how best to use the new platform. Going further, they also offered a customised Project and Program Status Reporting solution for Arup’s cloud platform. Configuring Microsoft’s technology with Arup’s specific needs meant Program Framework were able to provide the most appropriate and well suited solution.

Program Framework takes leaps and bounds

“We’re delighted to have received Microsoft’s recognition of our work with Arup” said Christine Stone, Head of Marketing at Program Framework, adding “it comes at a time of significant growth for us as we expand our services in project and resource management”.

The consultancy will certainly benefit from their program management expertise in the coming months as they keep pace with a particularly busy schedule. Upcoming events include Microsoft Convergence 2015 in Barcelona, Spain, from 30 November until 2 December where Program Framework’s customer will be speaking.